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BMBC Education Welfare Service

What is the Education Welfare Service?

The Education Welfare Service provides support for children/young people and their families to help them to fully benefit from their education and to improve their educational outcomes.

It carries out the council's statutory duty (Something the council MUST do) about:

  • pupil attendance,
  • child employment,
  • performance licences and
  • monitors and tracks pupils missing education and who are electively home educated.

It works with school aged children 5-16 years old but also supports early years nursery settings where poor patterns of attendance are identified.



Who to contact


Local Offer


The service signposts and refers parents/carers and young people to other services where barriers to attendance are identified and works closely with Integrated Inclusion Services and the Parent Partnership Service in cases of pupils with SEND.

Parents and carers can contact the central office for advice and support.  Schools and other agencies can refer into the service.

For those who have English as an additional language (EAL) we would use the Big Word procedure via schools.  We would use Parent Partnership links and Integrated Inclusion Services links to help communication with someone with additional needs.

All staff have DBS clearance, level 3 safeguarding training and Common Assessment Framework (CAF) trained

Contact Name
Keren Harben
Contact Email

Non educational providers Local Offer Response

What outcomes does your service aim to achieve for children and young people with special educational needs and disability and their families?

Ensure that children and young people can access appropriate education.

Future developments

Ongoing and updating of training as required - equality act training identfied

Last updated on 14/09/2021
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